AI Chatbot & Assistant
Transform your customer conversations with an AI assistant that understands your business, captures the right details, and automates bookings or quotations across every channel in DJC System.
Give every customer the right answer and next step
Great support begins with fast, accurate answers. Feed your product guides, FAQs, contracts, or internal knowledge into our AI assistant and it instantly becomes the first responder to everyday enquiries.
Beyond helpful replies, customised workflows let the assistant interpret scenarios, qualify prospects, and follow detailed playbooks. It can capture every detail needed for quotations or appointments before a human ever steps in.
Need system data? No problem. Connect existing tools like AutoCount, SQL, or your internal APIs so the assistant can fetch inventory, balances, or timelines on demand, all while chatting naturally with customers on WhatsApp, Facebook Messenger, or Instagram.
Feature Highlights
Intelligence that blends knowledge, workflows, and integrations to keep every conversation moving forward.
Knowledgeable Responses
Upload documents, FAQs, and product notes so the assistant answers routine questions instantly with on-brand information every time.
Workflow Intelligence
Design branching conversations that follow business rules, gather requirements, and trigger the next best step for any scenario.
Quotes & Appointment Handling
Guide customers through the data you need, present options, and confirm bookings or quotations automatically before handing off to your team.
Channel & System Integrations
Deploy on WhatsApp, Facebook Messenger, Instagram, and relay outcomes to Telegram or internal systems through integrations with AutoCount, SQL, and more.
Everyday Use Cases
AI chat experiences tailored for sales, support, and operations teams.
Answer product or service FAQs 24/7 without human wait times
Collect order details or lead information before sales follow-up
Route complex enquiries through guided decision trees
Check inventory or account balances via AutoCount or SQL data
Schedule showroom visits or consultations with full context
Generate preliminary quotations from captured inputs
Sync appointment confirmations to Telegram or internal channels
Maintain consistent tone across WhatsApp, Messenger, and Instagram
Why teams trust AI assistants for daily conversations?
Deliver instant, accurate answers without expanding headcount
Standardise workflows so every enquiry follows best practices
Capture all information required before human handover
Integrate with AutoCount, SQL, or APIs to serve live data
Automate bookings, quotations, and next steps around the clock
Keep conversations consistent across every messaging channel
Reduce errors with structured, AI-led data collection
Free teams to focus on high-touch conversations that drive revenue